Loadout Concierge

Tier 1 – Full Concierge Experience

The Full Concierge Experience is Subsecond’s premier, hands-off solution for professionals who want the best from the start. We handle everything — from measurement and equipment sourcing to full system assembly — so your belt arrives perfectly built and mission-ready. No wasted time, no setup headaches. Just a system that fits, performs, and lets you focus on what matters most.

What’s Included:

• 30-minute virtual consultation with our team to design your complete belt system
• Tailor’s tape measure mailed directly to ensure precise sizing and gear placement
• Full equipment sourcing — we handle ordering all pouches, holsters, and accessories discussed during the consultation
• Priority build scheduling — your belt system moves to the front of the production line as soon as all components arrive
• Complete in-house build-out of your belt system based on your personalized setup plan
• Follow-up call once your belt is delivered to confirm comfort, placement, and any fine-tuning needed
• Pre-mounted, ready-for-duty belt system shipped to your door — zero setup required

Highlights:
Skip the hassle of setup. Mounting equipment on MOLLE can be tedious, time-consuming, and costly when gear doesn’t fit or function as expected. With Tier 1, we handle everything — sourcing, assembly, and optimization — so you don’t waste time or money on trial and error. Your system will arrive precisely fitted, balanced, and ready to perform the moment you unbox it.

Tier 2 – Standard Concierge Service

The Standard Concierge Service gives you direct access to our experts to plan your setup with precision. You’ll walk away with accurate measurements, layout guidance, and a full product list built around your role and mission. Ideal for those who prefer to handle assembly themselves but want the same expert insight that drives our top-tier builds.

What’s Included:

• 30-minute virtual consultation to review belt sizing, gear placement, and recommendations
• Tailor’s tape measure shipped to confirm sizing accuracy
• Personalized recommendations for pouch layout, accessory selection, and mission-specific setup
• Post-consultation email with an itemized list of Subsecond products tailored to your build
• Priority access to our team for questions and ordering assistance

Highlights:
Tier 2 gives you the professional insight and planning you need to build your belt system the right way the first time. This service helps you organize your layout, avoid unnecessary purchases, and ensure your setup is functional, efficient, and scalable as your needs evolve.