Frequently Asked Questions

Is there any discounts for military/law enforcement?
We designed The Belt Exchange Program where you can turn in an old gun belt (does not have to be a Subsecond belt) and earn 20% off your next belt purchase. Click here for a step by step guide.

We price our products as low as we can up front because we know that most of our customers are military service members, law enforcement officers, and first responders using their own paychecks to replace or supplement the gear they were issued. Because of this, we do not offer a discount for orders off the website.

Is Subsecond gear American made?
We are proud to harness the power of American manufacturing to build your equipment and use only the highest quality materials available. Subsecond gear is Berry Amendment compliant, meaning it is made in America, by Americans, out of US-made materials. 

How does your sizing run?
Please, refer to our sizing guide after measuring. Measure over your pants, where you prefer the belt to sit. We highly recommend utilizing a tailors tape for this and running it through your belt loops as if it were your belt. With that measurement we can find the ideal sizing range. If you are in between sizes we recommend sizing down.  

Where is my order?
All our belt systems are built to order. Our lead time is currently 4 to 5 weeks from the time the order is placed. For orders that do not have a belt system expect your order within 1 to 2 weeks.  

Can I get my belt system sooner?
If you need your belt system for a deployment or training please contact us and we will try our best to accommodate our customer's needs.  

My belt is too big/small. How do I go about getting it resized?
If your belt is too big/small we can send you a return shipping label and it will cost 20% of the cost of the belt to get it resized, The process normally takes 1 to 3 weeks to complete. Please send your request to operations@subsecondllc.com to receive your return shipping label.
 
My unit wants to order in bulk. How do we do that? 
We would love to supply your department or unit. Just shoot us an email at devon@subsecondllc.com to get the process started.
 
Is the Operator 3.0 load/air rated?
The Operator 3.0 is ideal for restraint systems where preventing access to a fall hazard is critical. However, it lacks the comprehensive safety mechanisms required for fall arrest systems, which involve stopping a fall that has already occurred.
The Operator 3.0 is not a load rated rappel system. It is a belt system not a climbing harness with leg straps.

Click here to check out our video on this subject.
The misuse of these belts could cause serious injuries or death. Subsecond LLC assumes no liability connected to the misuse of this product, loss, damage, or expenses of any kind arising out of the use or inability to use our product. 


What is the difference between the 1.5 Inner Belt and 2.0 Inner Belt?
The 1.5 Inner Belt is an inch and a half wide and is very pliable and flexible.
The 2.0 Inner Belt is two inches wide and less pliable and more rigid. 

What is the difference between The Clinch and EDC Inner Belt?
The Clinch is the most comfortable for long term wear due to its pliable material allowing it to fit through tighter belt loops. The clinch is 2” wide, elastic material so it's more flexible with the loop on the outside. To tighten you loop the tail through, away from your body and tighten to your preference.
The EDC Inner Belt is ideal for your everyday carry, the EDC is 1.5” wide, scuba webbing which is stiffer and thicker with a loop on the outside. To tighten you loop it inward towards your body and tighten to your desire. 

What is the difference between the Patrol V2 and the Operator 3.0 ?
The Operator 3.0 comes equipped with a black D-Ring Cobra Buckle, HK Hook, Sharpie Loop and a Leather D-Ring Subsecond Tag (brown or black depending on the coloring). There are eight color options to choose from and it comes with a black 2" inner belt.
The Patrol V2 comes with a black Cobra Buckle and a Leather Subsecond Tag sewn in (brown or black depending on the coloring). There are five coloring options to choose from and comes with a black 2" inner belt. 

What is the difference between the Operator 3.0, Operator 3.1 Limited, and AHT Operator 3.1?
All three belt systems are equipped with a D-Ring Cobra Buckle, HK Hook, Sharpie Loop and a Leather D-Ring Subsecond Tag (brown or black depending on the coloring). The main difference is in the coloring.
The Operator 3.0 has a Black buckle, eight color options, and comes with a black 2" inner belt.
The Operator 3.1 Limited has a Ranger Green buckle, Ranger Green stitching on Multicam Black with a 1.75" Ranger Green inner belt.
The AHT Operator 3.1 comes with a Black buckle, Ranger Green MOLLE and Black Elastic with a 1.75" Ranger Green inner belt. 

What is the best way to stay informed with Subsecond news like new product arrivals, special offers, and discounts?
We highly recommend being an email subscriber because they are the first to hear about Subsecond news and exclusive offers. You can also follow us on Instagram.